Trust & Reputation

Sunny is a UK based company that provides fair and flexible products. Their transparent terms have the purpose of ensuring every customer that they are not trying to hide any fees. Being part of Elevate Credit International Limited, Sunny’ s products and services are registered with and regulated by Financial Conduct Authority. Therefore, clients have the certainty that they are dealing with a trustworthy lender.

Everyone over 18 years of age can apply for a loan from Sunny, which concentrates on offering financial solutions to almost everyone regardless if they have been rejected elsewhere. Those people who were not able to receive a loan from their bank can resort to this company confidently. The only stipulations of Sunny is that customers must have a monthly income of £500, have a UK bank account, mobile phone and be a UK resident, Since they have an elevated sense of responsibility, they attentively check the level of affordability of their customers before giving the approval for short-term loans. Sunny believes in ethical lending practices and will only make a lending decision based on the customer’s affordability not simply their credit score.

Expertise & knowledge

Sunny has a team with over 15 years of experience in technology and financial services. All the members of the team are willing and available to clear customers’ doubts and answer their questions concerning credit options. Furthermore, customers can access this assistance through online chat, phone or email. Sunny has the purpose of encouraging intelligent and collaborative people who can become innovators transforming the short-term lending market as well as the image of the industry. Those behind Sunny are not afraid to share ideas in order to make improvements and grow. They believe in “Good Today, Better Tomorrow” showing customers not only immediate help but their commitment to changing the lending market for the better.

Customer Service

A compelling reason for which people choose Sunny as opposed to other lenders refers to their high level of reliability. On Trustpilot, almost all users praise the products and services provided by Sunny. The positive level of feedback has meant that from over 2,500 reviews Sunny score an impressive average TrustScore of 9.3 out of 10, with 92% of customers rating the business as great or excellent.

Customers regularly use Trustpilot to highlight the staff’s promptitude and efficiency, which was able to provide clear answers and useful advice regarding loan decisions. Many clients also thank Sunny and the team for their service and speed. With many people remarking on the impressiveness of the company which evidently shows that Sunny offers a different level of service compared to their competitors.