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Auto Advance Reviews [Read Our Expert Opinion]

Jane Wardle

Written by Jane Wardle on July 11, 2018

Updated July 11, 2018

Autoadvance logbook loans

Overall Rated: 4.2 / 5

Summary

A service that is on offer for a wide range of vehicles, from cars to motorbikes. Auto Advance work hard to give you the very best deal for your logbook loan, enabling you to keep your vehicle on the road while repaying, simultaneously. Auto Advance are open to lending small amounts and also larger amounts – up to 80% of the value of your vehicle – depending on the repayments you can make per month. As previously mentioned, the logbook loan is a more financially viable option compared to a payday loan as it is secured against your vehicle, meaning interest rates will be much lower.

Another great benefit that you get when partnering with Auto Advance is that you can receive your money within several hours of application. This is the modern way to go about loaning money and one that can be much a much faster solution than other alternatives such as payday loans.

Furthermore, Auto Advance is an ethical company offering services based on individual circumstances and will consider all credit scores or previous CCJ’s.

Trust & Reputation

Rated 4.2/5

With 600 branches nationwide and a rating of ‘excellent’ on Trustpilot with five stars, it is fair to say that Auto Advance has built up a solid foundation for trust and reputation. It appears that their high ratings aspire from predominantly their speediness of the service offered and the high level of customer attention. Auto Advance also comply with regulations for data protection as they are up to date with their FCA registration number and data protection registration number. Another significant indicator of trust and reputation is the fact they offer no fees for early repayment in their contracts.

Expertise & knowledge

Rated 4.2/5

One innovative thing that Auto Advance offer to their customers is the option to clear any outstanding amount, whenever you need to. This creative idea really puts the customer in the driving seat and gives them more control to manage finances and their decisions while partnering with the companies services. This can be done in three easy steps by simply registering, securing your data online by the unique encryption technology and then finally getting through to the convenient payment method, where you can clear any outstanding amount within just one click of a button. Keeping up with constantly evolving technology and the busy modern life, this gives each customer the option a fast, easy and accessible way to pay without speaking to anyone on the phone or even emailing. However, of course, the customer service is on hand if you ever come across any technical faults.

Customer Service

Rated 4.2/5

With a TrustScore of 9.4 out of ten and ‘excellent’ being the over-riding verdict of Auto Advance on Trustpilot, it is clear to see this is a very reputable company with a high percentage of satisfied customers. These reviews are based on over 66 individual responses that have interacted and used Auto Advance as a logbook loan provider. Moreover, they are classified as a fast, professional and proven service with over 20 years of ‘customer first’ lending experience. Many of the customers compliment the service on being an ‘excellent service from start to finish’, ‘brilliant customer service’ and also ‘very good help on the phone’. Auto Advance also replies individually to the vast majority of the reviews on Trustpilot – good and bad – acknowledging and being thankful for the customer experience or asking for feedback for where they can improve their service in the future. As well as Trustpilot, the company also rates highly at on choosewisely.com with a rating of 4.6 out of five, emphasising the trust and satisfaction of how to customer experience is on the whole. One of the most reputable and credible companies in the industry and should be considered if you are in need of this type of loan to help your finances but only if you can guarantee that you can make the repayments that are set for you by Auto Advance.

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Rating: 4.2 / 4.2 with 1 votes

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