Trust & Reputation

Thanks to the support of Y3S Group Limited, Chaseblue Loans have built up a huge prominence within the industry. In fact, Chaseblue Loans have received the accolade of being one of the Fast Growth 50 businesses, thanks to the respect and reputation of the company.

Since 2007 when the business was founded, Chaseblue Loans have quickly built up a business model that focuses on excellent service and trust. Their ability has not gone unnoticed, and Chaseblue Loans were highly commended for Medium Broker of the Year in the Loan Talk Awards 2015.

Expertise & knowledge

Thanks to the 50% buy-in from the Y3S Group Limited, Chaseblue Loans have further widened their expertise thanks to the knowledge sharing from arguably one of the biggest business to business broker services in the UK. With this support, it has certainly allowed Chaseblue Loans to grow and utilise some of the central resources available such as marketing, finance and compliance which have helped to improve the service of Chaseblue Loans. It has also helped to drive the business with industry best practice. With this in mind, customers can be sure of a compliant, regulated service that follows the most prominent B2B broker in the UK in its strategy.

Customers can benefit from their expertise thanks to a service that provides a dedicated broker manager. This relationship can ensure that customers receive the best offer and knowledge based on their individual requirements. It is this tailored service that is a major draw for intermediaries and clients.

Customer Service

Committing to quality, especially with regards to financial regulation as well as a quality management system in place, upheld by ISO 9001 accreditation, customer service is clearly a high priority for Chaseblue Loans.

Further testament to their customer service is the fact that Chaseblue Loans work closely with their selection of lenders to secure unique loan deals for their customers. With brokers and intermediaries enjoying contracts they would not be able to find anywhere else when they come to quoting with Chaseblue Loans, it is clear that the broker service offers something special. Their fun, friendly yet informative nature has certainly impressed customers. On independent review site, Feefo, customers have awarded Chaseblue Loans with an incredible score of 4.9 out of 5. With no negative feedback from the reviews received so far this year, it is undoubtedly an impressive feat for the company.

Customers have praised Chaseblue Loans for their professional and friendly service and the fact that account managers keep their clients up to date throughout the whole process. Clients also appreciate individual members of staff, showing a commitment to personalised service.