Trust & Reputation

All Clever Lending products and service procedures are FCA regulated, and their staff consists of many skilled financial advisors. They meet all regulatory requirements with regular team training, so clients can rest assured that they are dealing with a reliable broker.

Clever Lending was nominated for the Best Secured Loans Newcomer award in 2014 and for the Loan Talk Secured Loan Awards. In 2018, they were shortlisted for Best Secured Loan Broker at the Mortgage Strategy Awards, which further shows their expertise in the field of secured loans and standing within the industry.

Part of Totemic Group, a longstanding company regulated by the Financial Conduct Authority (FCA) and Insolvency Practitioners Association (IPA), they share the same commitment to assisting clients and delivering flexible solutions. Recently, Clever Lending have taken part in the HL Partnership Specialist Lending Roadshows, an event that educates Birmingham brokers. This shows not only a commitment to their customers but also to the industry as a whole.

Expertise & knowledge

Although Clever Lending was established in 2014, the team behind this firm has more than 25 years of experience as part of the Totemic Group. The staff can assist clients in choosing the best financial solution depending on their needs and long-term goals and be at their side every step of the way with dedicated marketing, compliance, research and IT support services. Their online platform meets modern requirements, allowing users to register to submit a business source for second charge mortgages and then track their case with ease. With their fingers on the pulse of the UK financial services industry, Clever Lending stay a step ahead with consistently high service standards.

Customer Service

Another benefit of Clever Lending is that they have a high online rating and 80% of clients have had positive experiences with them. On Trustpilot, users have given Clever Lending a score of 7.6 out of 10. Customers also point out that Clever Lending have pleasant and supportive staff who have answered all their questions and provided personalised advice. However, there are only a handful of comments so far for Clever Lending on Trustpilot, so it is hard to relay an accurate rating.

Their expertise and attention to detail are also praised by customers, and clients appreciate that they were kept up to date via phone and email. They make the application process quick and stress-free and answer all quote requests in due time. One client mentions that Clever Lending accepted their loan and sourced it the very next day after all other brokers rejected them. Most people who have worked with Clever Lending gave them a maximum rating and established long-term partnerships with them.