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Creation Finance Review [Read Our Expert Opinion]

Jane Wardle

Written by Jane Wardle on April 5, 2018

Updated August 5, 2018

Creation finance

Overall Rated: 4.0 / 5


Creation Finance is a reputed personal loans provider in the UK’s financial market. The company offers straightforward products like credit cards, insurance, protection and PPI plans, and personal loans including retail loans, car loans and home improvement loans. Their website is easy to use, their application criteria are standard for the market and they offer a range of representative APRs depending on the amount applied for. As with like most other lenders just beware that the actual rate you’re offered could differ from the representative APR that’s shown on site. The reason being that the rate offered also takes into account your personal circumstances.

When applying for a loan with Creation Finance, you will need to have good credit history – no blemishes or slip ups. One difference from their competitors is that you need to be over 23, whereas the majority of lenders accept customers at 18 or 21, so bear that in mind.

Overall, with competitive rates for all categories of products and loans the company offers, customers having good credit history get the best deals. However, the customers with bad credit history may not find Creation Finance a suitable choice due to their strict criteria for lending.

Trust & Reputation

Rated 4.0/5

Creation Finance provides personal loans between £1,000 and £25,000 which can be repaid in fixed monthly increments over one to five years. They advertise a representative APR of 9.9% for amounts between £1,000 and £10,000 and this will change for higher or lower amounts but there are no hidden or arrangement fees to pay.

Applying for a Creation personal loan is simply based on meeting a certain set of criteria, including that customers must have a good credit history, which means no CCJs or bankruptcy. The online application can take up to 10 minutes to complete, but it can take a little longer if you speak to one of Creation’s phone team. You’ll receive an instant decision whichever method you use and once you have sent back your signed agreement the funds should be in your account within five working days.

Creation Finance is authorised and regulated by the Financial Conduct Authority. paints a somewhat negative picture of Creation, with a score of only 2.8 out of 10. These are mainly for their retail finance rather than their loans, but there are some complaints of dis-organisation (including losing documents and getting personal details wrong) and missed payment charges are apparently quite common.

Expertise & knowledge

Rated 4.0/5

Customers can instantly apply for a range of credit cards offered by the company. Each one has its own terms and conditions. The friendly advisors give complete guidance and information about each option. The Creation Credit Cards provide a high quality offering in terms of the features and benefits they include.

A Personal Loan from Creation Finance is a simple, competitive loan that is granted quickly. Customers can take loans with a range from £1,000 to £25,000, with repayment terms from 1 to 5 years. The starting APR is 9.9%. In addition, Creation Finance offers competitive car loans through a fast, efficient online application system for cars costing from £1,000 - £25,000, for a term of 1 to 5 years with fixed monthly repayment. Customers can also get a simple and straightforward unsecured loan from Creation Finance. Being a part of the global banking group BNP Paribas, one of the strongest banks in world, Creation Finance bears high credibility and is well-recognized for its top financing deals.

Customer Service

Rated 4.0/5

Creation Financial Services provide a wide range of financial services to customers across the United Kingdom. They are perhaps best known for being behind many UK store cards, but they offer much more besides.

They are part of the BNP Paribas banking group, the French financial services group behind one of the biggest banks in the world, with a history dating back to 1848. Financial products provided by Creation are used by over 4 million customers, as of 2014, and they include personal loans and credit cards, as well as the store cards that are linked to some of the country’s biggest retailers.

Consumers can also apply directly to Creation for a personal loan through their website, including personal loans and secured homeowner loans. There are no set up charges for any of their loan products. The advisors can be approached via call, email or online form submission.

Creation Finance is a decent company with a straightforward product. If you have good credit history, then Creation Finance is well worth researching; if not then look elsewhere.