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First Union Mortgages Review [Read Our Experts Opinion]

Jane Wardle

Written by Jane Wardle on


Overall Rated: 4.0 / 5


First Union’s service portfolio is diversified enough to cater a wide range of customers all across UK. The expert advisors are available for face to face meetings and also provide on-call advice for competitive mortgage deals, re-mortgages, buy to let, loans and insurance plans. The call service is rated highly by customers while advisors prompt response is also satisfactory.

The company is regulated and authorized by FCA and won the award for “Best Mortgage Broker” in 2014 in the Financial Reporter Industry Awards 2014. Overall, First Union has gained a strong reputation in the market.


Trust & Reputation

Rated 4.0/5

First Union is a well-established and reputable mortgage broker in the UK, having been in operation since 1998. The company has executed deals worth £2 billion so far and has facilitated over 20,000 customers all across the UK.

The company has long been entertaining customers looking for the best mortgage deals, easy and fast loans and insurance services. The company’s expert advisors have access to the whole market and usually exhibit fast turn-around, especially lending decisions are made in as little as 5 minutes, for the loans in between £500 – £100,000. The company has won the award of “Best Mortgage Broker 2014” in Financial Reporter Industry Award 2014.

First Union Mortgages Ltd is authorized and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference: 300591.

90 percent of the customers on have given First Union 4.5/5 rating, on average. More reviews can also be seen on other UK-specific review sites.

Expertise & knowledge

Rated 5.0/5

Since its inception in 1998, First Union has executed the deals worth of £2 billion and has facilitated over 20,000 customers all across the UK. This track record helps to establish the company’s trustworthiness and functionality.

The expertise and knowledge the First Union provides is wide and includes areas such as mortgages, loans and insurance. For mortgages, customers are provided with advisors’ guidance, with free no obligations quotes. The company has provided for thousands of satisfied customers, with 90% rating the First Union as an excellent service provider. Customers are able to raise the loans in between £500 – £100,000 fast, characterized by tailored deals and quick lending decision that is taken in as little as 5 minutes, often. The company also offers dedicated underwriting services for specific customer needs as well as debt consolidation and home improvement deals. First Union has access to most of the insurance providers across UK, offering life & critical illness cover, building and assets insurance, and payment and income protection.

Their nation-wide coverage, access to the whole UK market, super fast turn around on loans and deals, free of charge quotes, being regulated by FCA, and prompt customer service endorse the expertise level of the company as excellent.

Customer Service

Rated 4.0/5

First Union tends to cater customers from all sectors and markets when it comes to addressing their mortgage, loans and insurance investment needs and solutions. The simple application process, instant access to advisors who are spread nation-wide having access to hundreds of lenders and insurers, quick and fast loan processing, fee free quotes availability and live mortgage advice given on LBC radio – Leading Britain’s Conversation, are some of the biggest strengths of this mortgage broker, which are heavily exploited by the customers who want to make their mortgage application easy, super fast and hassle-free. It is to be noted that the company offers fee free quote service, while a fee of not more than £2,350 is normally charged on the customers based on the nature of the case.

The instant communication modes include online chat, LBC radio, email, and call service, through which free of cost quotes, advice and appointment for meeting with advisors can be taken instantly. The social media pages keep the customers further updated about the market.

Overall, we can rate First Union as 4/5 for its wide range of mortgage, lending and insurance services and complementary benefits.

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