Trust & Reputation

Lend Fair is a well-established and highly regarded company, boasting a nomination in the recent 2017 Money Facts Consumer Awards. Being nominated for this award shows the excellent levels of service that Lend Fair offer daily, from their competitive rates, the range of services and high-quality levels of customer service. The company boasts a variety of positive reviews giving customers an impressive indication of the quality of the company before customers begin their application process.

Lend Fair’s impressive reputation also encourages many customers to use its services for debt consolation. The competitive repayment rates of Lend Fair enable customers to use the services to repay outstanding loans and boost their credit score. The success rate of Lend Fair further drives their public levels of trust and reputation.

Expertise & knowledge

Lend Fair’s focus their knowledge on guarantor lending, making them a leader in their field. Their expertise is being able to personalise each loan to ensure their customer experiences are above and beyond expectations. They have an excellent range of reviews across various sites highlighting their ability to meet specific customer needs and the simplicity of their application processes. Offering guarantor loans increases the flexibility for those with poor credit history, even if the guarantor has a poor credit history.

In a digitally diverse world, it is important to customers to be able to do everything online, and Lend Fair have ensured to meet these needs while also covering requirements for guarantor contact by phone within one hour of the application within working hours and online services to assist the customer. The diversity of situations for the company enable them to have highly developed knowledge of customer needs and anything they can do to exceed expectations.

Customer Service

Lend Fair is a well-established company within the financial sector, mainly due to the flexible services available to their clients. On Feefo, a review site focused on loan companies, Lend Fair scores 4.5 out of 5 based on 246 reviews. Customers comment on the fair and competitive interest rates as well as the straightforward terms and conditions.

On Readies, Lend Fair also score 4.5 out of 5. In fact, Readies rank Lend Fair as an A-rated lender with five-star customer service and four-star value for money. Customers reviewing Lend Fair on Readies talk about aspects such as the competitive rates compared to poor credit loans or bank loans. The ease of use also is frequently mentioned in customer reviews.

Regarding excellent customer service, it is apparent that communication and efficiency is a significant advantage. With phone numbers, an email address, online chat services and postal address, Lend Fair evidently make it easy for customers to get in touch and receive the help or support they need.