Offering a new, innovative platform to customers, Masthaven combines a personal, human approach to banking across a digital world. With apps and web portals as well as a UK contact centre Masthaven offers a new approach to finance based on flexibility and ease of use for the customer.
While Masthaven promotes an innovative and digital focus of their financial services to help improve the customer experience, the bank also understands that warmth and empathy come best from real people. Masthaven has cleverly combined a range of technological innovations alongside an experienced team of financial experts so that customers really do get the best of both worlds.
Masthaven’s approach of having ‘open digital doors’ has seen to challenge the big banking institutions with their new approach. Even the chancellor Phillip Hammond has commented on Masthaven’s approach as ‘proof a diverse financial sector is working’.