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Next Credit Reviews [Read Our Expert Opinion]

Jane Wardle

Written by Jane Wardle on July 12, 2018

Updated July 12, 2018

Overall Rated: 4.4 / 5


NextCredit is an instalment loan company who predominantly offer short-term loans to their customers in need. They are a very ethical lender and insist that a short-term loans purpose is to provide you with a lump sum of cash advance that’s payable over a period of time that is affordable and realistic for you to pay back. Moreover, they insist that their service – short-term loans – are a more expensive form of credit and are unsustainable for supporting sustained borrowing. Numerous credit checks are taken into consideration when seeing if a customer is a suitable match.

The total cost of credit is 0.8% per £100 borrowed per day for the loan period, and part of NextCredit’s terms and conditions are that you will never have to pay back more than you acquired in interest and charges. The process of getting the money is fairly simple also. It is an easy and quick fast application online after you decide how much you wish to borrow. Credit checks will then be carried out to see if you can afford to repay it on time and then the loan is yours if viable.

Trust and Reputation

Rated 4.7/5

With a rating of 4.74 out of 5-stars from over 190 reviews via the NextCredit website, NextCredit appears to stand as a well-trusted finance company. NextCredit prides themselves on a high standard of customer service, and it seems this has been the driving force to building a credible, valuable company. They are also FCA regulated and has their data protection number intact, a key indicator of trust with any financial loan company you wish to do business with. Furthermore, the care for the customers is noticeably better than other loan companies, with plenty of warnings as to the disadvantages of the service they offer if you are not financially sufficient. This emphasises the trust of the company and the ‘put the customer first’ attitude, a remarkable and rare feat for lenders.

Expertise and Knowledge

Rated 4.7/5

NextCredit pride themselves on giving their customers freedom to have access to their own individual account via the NextCredit website. The online account acts for a ‘one-stop-shop’ where you have access to borrowing history, gives you easy access to make the next payment and also look for the next possible loan if you may need it. There are many different features and benefits to the customer through this technology such as the ‘contact us’, ‘make a payment’ and ‘apply for a loan now’ that are all situated on the same page.

Credit Check Bureaus are also used at NextCredit, making it an efficient and simpler way to get progressing with the loan you desire instantly. These are agencies that are outsourced by the original company to do a secure and measurable credit check, professionally.

Customer Service

Rated 4.7/5

Judging from Trustpilot, NextCredit has a three out of five-star rating from just six reviews. It is fairly balanced regarding the percentages they get which scale from 33% of customers rating them ‘excellent’. A few reviews claim of the rudeness of the staff and poor customer service, which definitely doesn’t meet the criteria or ‘legendary customer service’.

However, NextCredit online team are quick to reply to responses – good and bad – explaining their reasons for credit checks, how they can help the customer in the future and thanking others for good reviews. On, NextCredit has a good rating of 4.6 out of five stars from over 205 reviews. The reviews are mixed with most of the complaints being about being refused loans due to credit checks. The positive reviews are mainly about how efficient and fast the service can be once/if your credit is approved.