Promise Money Review [Read Our Expert Opinion]

Jane Wardle

Written by Jane Wardle on February 4, 2018

Updated March 15, 2018

Overall Rated: 4 / 5


Promise Money is the perfect place to find finance specialists ready to take care of homeowner or business loans. As a broker with financial specialists at the helm, their flexible offer includes a list with numerous loan plans from hundreds of providers to choose from. With a huge range of loan options, customers can find every solution that they need including debt consolidation services as well as secured loans with different purposes.

Promise Money is a straightforward master broker, that includes commitment, safety and quality services in their pledge.  The fact that they will help self-employed clients as well as those in retirement is a testament to the number of loan plans on offer and the fact that all personal circumstances are considered with no problem too great or small.

The various loan plans available at Promise Money include all types of services one may require as a homeowner or business owner. When using their services, one can have peace of mind of financial regulation and data protection as Promise Money offers complete protection for personal data and are regulated by the Financial Conduct Authority as well as being registered with the Information Commissioner’s Office.

The most significant benefit of choosing Promise Money is related to their secured loans. Besides the fact that clients can get a fast quote right away, clients can take advantage of both fixed and variable rates for their loans. Providing the customer is a homeowner, Promise Money can help each client to access the ideal loan solution for their needs. They will even help those with adverse credit as well as those who have had difficulty arranging financial solutions with their bank or other providers.

Trust & Reputation

Rated 4/5

Trust and reputation are an important aspect of Promise Money and is something that the business takes very seriously. Besides the fact that Promise Money entirely respects the Financial Services Regulations, so a customer can get a refund if an application is cancelled within 14 days, they also work with rigorous complaint procedures.

Promise Money even offers a pledge on their website to showcase their commitment to providing a trustworthy and honest service that provides peace of mind to their customers and therefore helps t build the reputation of the company. Their pledge includes promising to treat each customer as an individual with personalised lending solutions. They also make sure to make lending easy for the customers and straightforward, quality service.

Expertise & knowledge

Rated 4/5

The team at Promise Money has an experience of over 30 years in offering homeowners and businesses the appropriate loans that they may need. With their experience and expertise in the industry, Promise Money has developed advanced technology for analysing loan plans. This makes them the ideal broker for customers as well as intermediaries and are even utilised by mortgage networks too.

Compared to other brokers in the UK, Promise Money seems to offer the most variety within their panel of lenders, with hundreds of loan plans available. They have a strong expertise in loans, bridging and commercial finance. For each category, a specialist will give clients a complete list of adequate solutions.

Customer Service

Rated 4/5

Customers can quickly and easily reach out to Promise Money whenever they want and in a variety of communication methods. Besides rapidly getting a quote, their website allows people to chat with a specialist instantly. One can find Promise Money on different social media platforms, including Facebook, Twitter, Google+ and LinkedIn. They also offer a free-of-charge telephone number.

Promise Money uses the latest technology regarding customer service so that they can be contacted at any given moment. Customers can also read reviews related to the entire communication process on their website. People who utilise their service highly rate Promise Money.