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Smart Money Loans Review 2017

Jane Wardle

Written by Jane Wardle on

Updated

Overall Rated: 5.0 / 5

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Summary

Solely focusing on business to business loans, Smart Money has strength in the industry backed up by the 100% five-star reviews they have gained via Feefo, a site for genuine customer reviews.  While, at the moment, there are only fourteen reviews, all of them are wholly positive citing the excellent service they have received as well as the quick processing times.

Their expertise in second charge loans has been recognised within the industry. Furthermore, Smart Money has the prestigious award of B2B Broker of the Year: Second Charge Mortgages by the Loan Talk Awards. The Loan Talk Awards are an industry event that specialises in the UK second charge mortgage market, which shows how esteemed the award for Smart Money is as they become the best in their field.

With close relationships with both partners and lenders, Smart Money is highly regarded by both. With their care for the relationships with both aspects of the business, it enables Smart Money to process loans quickly using these strengthened relationships as their advantage, With this, they bring peace of mind for all involved, making loans and lending a much smoother process.

Trust & Reputation

Rated 5.0/5

Smart Money began in 2009, and have gone from strength to strength while sticking to their four core product offerings. With a strict focus on the second charge, first charge packaging, bridging and buy to let loans, Smart Money has refined their skills and made sure they are a leader in the industry based on their knowledge.

Having two offices, located in Cheshire and Glasgow has allowed Smart Money to spread their focus across two countries, enabling them to give specific local knowledge as well as their longstanding expertise in secured loans. When working with Smart Money, you will be directed to a qualified advisor with a commitment to service.

As well as their evident knowledge in the industry, partners also have reassurance and trust from the fact that the Financial Conduct Authority regulates Smart Money. Furthermore, they are also registered for data protection showing a commitment to compliance and following the high standards set by the industry.

Expertise & knowledge

Rated 5.0/5

With a strict requirement for experience when recruiting, Smart Money takes expertise seriously. In fact, all team members in this specialist broker have at least five years of knowledge in secured loans. What’s more, Smart Money offer advisors a high standard of training to ensure they are all CeMAP qualified to show a mark of excellence in their mortgage advice and knowledge.

With offices in both Scotland and England, it enables clients to speak to a broker who has expert local knowledge. Their local market expertise as well as their experience with underwriting, clients can have assurance in their skills. Focusing on brokers, the team also know the importance of building strong relationships with clients or introducing partners, which provides further reassurance of their knowledge and expertise.

Customer Service

Rated 5.0/5

Based on the reviews that clients have put forward on Feefo, customer service is an aspect of the business that Smart Money take very seriously. Many of their reviews comment on their excellent service. While being prompt and efficient as well as friendly and knowledgeable seems to be working wonders for Smart Money where many of their clients become brand ambassadors, recommending the company to others.

For increased customer service, Smart Money also remain flexible, offering both advice or packager-only options depending on what the partner needs.

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