Trust & Reputation

To show that Superbike Loans follow industry best practice, the broker is regulated by the Financial Conduct Authority. Furthermore, Superbike Loans also comply with the regulations of data protection, shown by their data protection registration number.

By working with many of the biggest UK lenders such as Billing Finance Ltd and Blue Motor Finance, it is clear that Superbike Loans have built excellent relationships with their lenders in order to provide the best financial package for their customers.

Expertise & knowledge

By having a team of specialist financial advisors as well as bike enthusiasts, Superbike Loans have an experienced team that not only understand the loan industry but also understand the customers and their bikes. Working with a range of bike loan lenders, Superbike Loans advisors have access to a variety of finance options so that they are able to correctly select the right choice for their customers so that they can buy their dream bike.

With the expertise and knowledge of the Superbike Loans team, they can help people who have poor credit ratings also find their ideal loan. By searching the market on their customer's behalf, they can make sure that they seek quotes from bad credit lenders as well as low rate prime lenders too.

Customer Service

One of the most notable aspects of Superbike Loans is that their customers highly rate them on independent review site, Trustpilot. Based on 462 reviews, Trustpilot categorises Superbike Loans as ‘Excellent’. Their Trustscore on the website is 9.6 out of 10. Furthermore, 93% of customers rate the highest option for Superbike Loans, and only 1% have given Superbike Loans a bad rating.

Many of the customers compliment Superbike Loans on their ‘amazing staff’ who are easy to communicate with and helpful. Clients give positive feedback for the fact the advisors do not push a hard sell. Instead, advisors take the time to listen and then discuss the options they have found and how they can be tailored to suit individual needs.

As a further testament to customer service, it is evident that Superbike Loans actively read and answer feedback. If a bad review is left, then a member of the team sends a reply to the customer seemingly wanting the actively rectify the matter. As well as feedback from Trustpilot, Superbike Loans also have many positive Google reviews. On average, Superbike Loans have a Google review score of 3.8 out of 5. However, the number of reviews is significantly less than Trustpilot. However, many customers do rate Superbike Loans with the full five-star rating.