Trust & Reputation

UK Credit works hard to create trust within their core offering, in fact, they ever proudly display their ‘Treating Customers Fairly’ policy on their website. With a focus on responsible lending, thanks to their model on creating the right loan product based on the customer's circumstances. UK Credit also reduces their risk by lowering the borrowing limit and increasing the interest fee for guarantors who are tenants.

UK Credit also builds trust by being fully compliant with a range of industry-leading practices. For a start, UK Credit is fully regulated and authorised by the Financial Conduct Authority. Furthermore, they are also a member of the Finance and Leasing Association which means they comply with the requirements outlined in the FLA Lending Code.

Expertise & knowledge

With a focused core product offering, UK Credit shows their expertise as guarantor loan specialist. With their tagline as ‘a better way to borrow’, UK Credit has been a leader in guarantor loans. Starting the business in 2010, UK Credit saw the rise in popularity of guarantor loans and has worked hard to create a simple lending solution for their customers.

With a transparent application process as well as easy to contact helpful advisors, UK Credit makes sure that they make each loan product clear, with comfortable repayment solutions and no nasty surprises in the small print. As a direct lender, there are no hidden charges either.

UK Credit currently processes around £1 million in loan applications every single month, showing their expertise in the industry and a go-to loan provider for customers.

Customer Service

UK Credit promotes their core offering as easy, straightforward guarantor loans from a responsible lender. With this, they promise clear, simple advice that has no hidden fees or unfair terms and conditions. With advisors available as well as an online application service and loan calculator, they make their service easy to access. In independent reviews, UK Credit scores highly. Readies give UK Credit a recommendation of being an ‘A Rated Lender’ with a score of 4.5 out of 5. UK Credit also receives customer reviews through independent feedback site, Trustpilot.

Trustpilot considers UK Credit as an ‘excellent’ company. Out of 1,244 reviews, 96% of customers consider UK Credit as great or excellent. Just 1% have rated UK Credit as bad. Many customer comments mention the friendly and helpful service that UK Credit provide. Other compliments include the quick and efficient process and swift financial assistant that UK Credit provided.