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Varooma Reviews [Read Our Expert Opinion]

Jane Wardle

Written by Jane Wardle on July 11, 2018

Updated July 11, 2018

VAROOMA_logbook loans

Overall Rated: 4.8 / 5


Experts in providing logbook loans, Varooma offer a reputable service for hassle-free short-term finance. Ideal for those looking for a fast and flexible logbook loan at a reasonable rate. They promise to ‘aim to beat any written quote from any other logbook lender’, providing a guarantee that they are one of the cheapest options on the market.

One of Varooma’s main aims is to provide a responsible and transparent service for their consumers, and it would seem from the thousands of positive reviews that they achieve this aim. Varooma has an in-house team of experienced underwriters available to assist their customers and approve loans promptly. They also have a team of field representatives across the country, ready to meet face to face with customers to complete the required paperwork in person.

The Varooma website is extremely comprehensive, providing a detailed FAQs section, as well as an in-depth explanation of the full application process; customers can easily find everything they need to know online.

In addition to the standard logbook loans that Varooma provide, they also have a separate product called Varooma Platinum which claims to be the cheapest logbook loans in the market today, offering an APR of 98.05%. These platinum loans have stricter guidelines and so are not readily available to everyone.

Trust & Reputation

Rated 4.8/5

Currently holding over 2,500 Trustpilot reviews, with an overall rating of Excellent, it is evident to see that Varooma are a trustworthy and reputable company with a large number of satisfied customers. Many reviewers commented on the helpfulness of the agents and fast release of payment. Winners of Best Logbook Provider 2017 in the Consumer Credit Awards, Varooma are authorised and regulated by the Financial Conduct Authority, showing that they follow industry best practices. They are also registered with the Information Commissioner’s Office and state that they keep all customer data secure using high-level encryption and privacy protection.

Expertise & knowledge

Rated 4.8/5

Operating for the last six years, Varooma’s team have a wealth of experience in providing logbook loans to consumers. Their expert team is available to answer any questions and assess each application individually. The positive reviews and feedback from existing customers offer some guarantee that the Varooma team and knowledgeable on logbook loans and short-term finance. Achievements such as winning Best Logbook Loan Provider at the 2017 Consumer Credit Awards and being finalists and the CreditToday Awards in 2016 show that Varooma is an expert in the field of logbook loans.

Customer Service

Rated 4.8/5

Varooma pride themselves on their excellent Trustpilot score and thousands of satisfied customers. Many reviews highlight the professional and helpful team, straightforward application process and fast release of payment. As always on review sites, there are some negative comments, however, these are few and far between. The Varooma website provides an abundance of useful information, as well as an online chat service that is available 24 hours a day to assist customers online. In addition to this, the expert team are available to contact by phone or email.